Operational Support (Operational Management Solutions)

Let’s untangle the back end of your business so the front end can shine.

With 26+ years of experience in operations, people management, and recruitment, I offer no-fuss, practical support that helps your business run smarter, not just faster.

Think of me as your right hand, helping you improve systems, coordinate teams, and make time-stealing admin disappear.

Head and Shoulder Shot of Jacqui Kemp in Blue Shirt

What I CAN help you witH:

Administrative Tasks

With my expertise in calendar management and email handling, I ensure that your day-to-day operations run smoothly. From wrangling your calendar and taming your inbox to making sure no details are overlooked, I’ve got it covered. By managing your schedule and handling the details, I free you up to focus on what truly matters, driving your business forward and maintaining your peace of mind.

Process Improvement

With my extensive experience, I excel at spotting inefficiencies and creating systems that truly work for you. By identifying and addressing these inefficiencies, I not only suggest but also implement solutions to streamline your operations. This ensures that your business runs smoothly and efficiently, enhancing overall productivity and allowing you to focus on your core activities.

Project Management

With a knack for keeping things on track, on time, and under control, project management is my superpower. I excel at tracking deadlines, tasks, and project milestones to ensure everything stays on schedule. By managing your projects efficiently, I help keep your goals on track and your to-do list under control, allowing you to focus on achieving success.

Document Creation

With a commitment to excellence, I ensure that every document I create is professional, polished, and ready to impress, every single time. Whether designing professional documents, presentations, or manuals, I provide the support your business needs. My meticulous attention to detail guarantees that all materials are of the highest standard, enhancing your business’s image and effectiveness.

Vendor & Supplier Management

I excel at handling communication and coordination with external vendors and suppliers, so you don’t have to. By managing the back-and-forth interactions, I ensure smooth and efficient operations. From negotiating terms to ensuring timely deliveries, I take care of every detail, freeing you up to focus on more strategic aspects of your business. This comprehensive approach guarantees that your vendor and supplier relationships are well-managed and contribute positively to your business’s success.

Operational & Business Support Packages available from £350/month

Pricing

My hourly rate for ad hoc work is £35/hour, clear, fair and designed to reflect the value of what I deliver.
Packages for other services are available.

Starter Package

Perfect for businesses needing light, consistent support.​

(Best for: Solo entrepreneurs or small teams needing administrative assistance)​

Ideal for businesses looking to improve processes and manage growing operations.

(Best for: Growing businesses balancing multiple projects and vendor relationships)​

Boost your recruitment efforts with these additional services:
  • Additional Hours: £30/hour (for work beyond package limits)
  • One-Off Projects: Starting at £150 (for document creation, process audits, etc.)
  • Process Audit & Recommendations: £200 (includes a review of current systems and a report with improvement suggestions)
For clients who prefer no commitment.
  • Hourly Rate: £30/hour
  • Minimum Booking of 2 hours.
If this doesn’t quite fit what you’re looking for, get in touch, and we’ll chat to pull together a proposal that reflects your needs.

Power Hour – £75 (pre-paid)

A strategy-packed session designed to give you clarity and momentum.

This isn’t just an hour, it’s expert input, tailored advice, and a follow-up proposal that shows how we can make real progress, fast.

Clients use Power Hours for:

  • HR or recruitment audits
  • Onboarding improvement plans
  • Ops and team streamlining

HOW IT WORKS:

Kick-Off Call

We start with a free consultation to chat about your needs and how I can help.

Onboarding

I get everything set up, ensuring I’m ready to jump in and manage your tasks seamlessly.

Customised Plan

Based on what you need, I’ll put together a plan tailored just for you.

Continuous Support

I’m here to support you every step of the way, making sure all your administrative needs are handled promptly and professionally.

Want to dip your toe in?

Ready to Optimise Your Operational & Business Support​?

Sometimes you just need a quick chat to figure out what kind of support would help. Let’s talk it through.

Jacqui Kemp and one other collaborating at a pink table in a business meeting